Electric Service
Billing Information

Snapping Shoals EMC bills its consumer-members on a monthly basis. Our service area is divided into billing cycles and meter routes. Each member's meter is read and billed approximately every 30 days. Bad weather, holidays, workload and other factors may cause the days of service to vary on your monthly bill.

Payment is due by the date shown on your bill. If your bill amount is not received on time, a late charge may be added to your account and a final notice may be issued. Once a final notice is issued, the account is subject to disconnection if payment is not made immediately.

Click here for Billing Options.

Click here for Payment Options.

Click here for our Residential Electric Rates.

Billing Options

Budget Billing Plan

Members can choose to pay the same amount each month by participating in the Budget Billing Plan. The monthly budget amount, which is normally recalculated every year, is based on the average monthly energy consumption for that account during the previous 12 months. Although you pay a set amount each month on the budget plan, you are still responsible for all of your energy use. At recalculation time any deficit or credit will be reflected in your new budget amount.

Residential members who have a zero balance on their Snapping Shoals account are eligible for the plan. Participants must pay their bills in full and on time every month to remain in the program. Call us at 770-786-3484 for details.

Senior Citizen-Low Income Assistance

A senior-citizen/low-income discount is available to qualifying members of Snapping Shoals EMC. To qualify you must be at least 65 years of age and your total household income may not be more than $20,000 a year. The discount, which is $7.50 per month, may be applied only to an account serving the principal residence of the qualifying member. The account must be on our regular residential rate, be separately metered and be in the applicant's name. For an application form call 770-786-3484.

Operation Round Up^®

Snapping Shoals EMC members can participate in Operation Round Up, a program which helps people in need throughout the area we serve. Each month the power bills of participating members are rounded up to the next highest dollar amount, with that additional change - a penny to 99 cents (an average of just 50 cents a month) - going to the Operation Round Up program. There it is used to help people facing serious long-term or short-term hardships. Click here to learn more about Operation Round Up.

If you are not currently participating in the Round Up program and you would like to, please call 770-786-3484. You may also call to be removed from the program at any time.

Payment Options

Paying Your Bill

You can mail your Snapping Shoals EMC payment, in the form of a check or money order, using the return envelope provided with your bill. If you have lost your return envelope, mail your payment to P.O. Box 509, Covington, GA 30015, or you can pay in-person by cash, check or money order at any of our offices. You also have the option to pay your bills automatically through a monthly bank draft. (See next section.)

Or you can choose to pay your bill by phone or online through E-bill. Snapping Shoals EMC has contracted with NISC to provide secure electronic bill payment options for our customers. You may use a credit card (Visa or MasterCard), check or an ATM bank card. There is a convenience fee for all forms of payment through the Internet or by phone. While you will be paying your account with Snapping Shoals EMC, the full amount of the convenience fee is passed to the provider of this service. To pay by phone call 678-729-8080. To pay using E-bill or to view your bill, click here.

Bank Draft Payments

Snapping Shoals EMC offers an Electronic Draft Plan that allows you to automatically pay your electric bill each month directly through your bank account. If you sign up for this plan, you will still receive a bill every month stating the amount due, but that amount will be automatically drafted from your bank account on the due date. To participate in this program, you must complete an authorization form and return it to us with a blank voided check. Call 770-786-3484 for details or to request a form, or click here for a form.