E-Bill
You may also pay your bill by phone or online through E-bill using a credit card (Visa or MasterCard), check or an ATM bank card. To pay by phone, call 678-729-8080.
Click here for instructions on how to register for paperless billing.
Snapping Shoals EMC payment systems will be down for maintenance on Monday, February 20.
Please note that our 678-729-8080 payment phone line and e-bill online bill pay options will be down for maintenance on Monday, February 20, beginning at 7 a.m. Our payment kiosks located at our main office and Fairview office will be accepting cash and check payments during the maintenance downtime. We apologize for the inconvenience.
PaySite Kiosk
Our easy-to-use PaySite kiosks are located in the foyers of both our offices and are accessible 24 hours a day, seven days a week. The kiosk accepts cash and checks, and your payment is posted to your account immediately. Please keep in mind that the kiosk does not provide change. For more information about the PaySite kiosk, please visit www.uspayments.com.
Budget Billing Plan
Members can choose to pay the same amount each month by participating in the Budget Billing Plan. The monthly budget amount, which is normally recalculated every year, is based on the average monthly energy consumption for your account during the previous 12 months. Although you pay a set amount each month on the budget plan, you are still responsible for all of your energy use. At recalculation time, any deficit or credit will be reflected in your new budget amount. Residential members who have a zero balance on their Snapping Shoals account are eligible for the plan. Participants must pay their bills in full and on time every month to remain in the program. Call us at 770-786-3484 for details.
Bank Draft
Snapping Shoals EMC offers an Electronic Draft Plan that allows you to automatically pay your electric bill each month directly through your bank account. If you sign up for this plan, you will still receive a bill every month stating the amount due, but that amount will be automatically drafted from your bank account on the due date. To participate in this program, you must complete an authorization form and return it to us with a blank voided check. Call 770-786-3484 for details.
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Prepaid Metering Accounts
Prepaid Metering is a pay-as-you-go plan that allows you to pay when you want, in the amounts you want. Instead of receiving a paper bill each month, your usage is calculated daily. Prepaid customers never pay a late charge. Prepaid customers can click here for instructions on how to reconnect their meter.
Senior Citizen-Low Income Assistance
A senior-citizen/low-income discount is available to qualifying members of Snapping Shoals EMC. To qualify you must be at least 65 years of age and your total household income may not be more than $20,000 a year. The discount, which is $7.50 per month, may be applied only to an account serving the principal residence of the qualifying member. The account must be on our regular residential rate, be separately metered and be in the applicant’s name. Call 770-786-3484 for details.
Authorized Payment Locations
In addition to our offices, located at 14750 Brown Bridge Road in Covington and 190 Fairview Road in Ellenwood, we have additional authorized payment locations through Fidelity Express, a payment company that contracts with convenience or other stores to accept payments. Generally, the payments will be posted within 10 to 15 minutes of the payment. The stores do charge a $1.00 fee for accepting payments. For Fidelity Express payment locations, please click here.
Wal-Mart stores are also SSEMC authorized payment locations. You can make a payment at any Wal-Mart location as long as you have your bill stub and are making your payment in cash or with a pin-based debit card. Payments may be made at the store’s Money Center. If the store does not have a Money Center, then payments will be accepted at the store’s Customer Service Center. Wal-Mart charges an 88-cent fee for processing these payments, which may take up to 3 days to post to your SSEMC account, so please allow ample time before your bill's due date. Wal-Mart also offers a next business day option for $1.88.
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