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Report an outage through mySSEMC.
You may also call 678-814-4961 to report an outage.
In order to make outage reporting faster and easier for you, please make sure that we have your correct home phone number in our system. If we have a number on file for you, it is shown on your bill stub.
Snapping Shoals EMC is committed to giving you the best possible service. We hope that you don't experience an outage, but here are some tips if you do:
• Avoid downed power lines. If a line falls on your car, stay inside your vehicle.
• If the outage occurs during hot weather, stay cool and drink plenty of fluids
to prevent heat-related illness.
If the outage is during cold weather, wear layers of clothing and use blankets to help trap body heat.
• To prevent carbon monoxide poisoning, use generators, grills and similar items
outdoors only. Use battery-powered flashlights and lanterns, rather than candles,
gas lanterns, or torches to minimize the risk of fire.
• When the power goes out, water purification systems may not be functioning fully.
Safe water for drinking, cooking, and personal hygiene includes bottled, boiled,
or treated water. Your local health department can make specific recommendations
for boiling or treating water in your area.
• Keep refrigerator and freezer doors shut. A closed refrigerator will stay cold
for up to 12 hours. Use a food thermometer to check the temperature of your food right before you
cook or eat it. Throw away any food that has a temperature of more
than 40 degrees Fahrenheit.
• Leave a light switch on so you'll know when power is restored. Unplug other appliances,
so they aren’t damaged when the power comes back on.
• Make an emergency supply kit. The kit should include water, dried and canned food,
and other emergency supplies (flashlights, batteries, first-aid supplies, prescription
medicines, etc.) to last for at least 3 days.
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