Office Hours
Monday - Friday
8am to 5pm
Call Us
Monday - Friday
7am to 7pm
770-786-3484
Dispatch is available 24 hours a day
Live Chat
Monday - Friday
8am to 7pm
Office Locations
14750 Brown Bridge Road
Covington, GA 30016
Get Directions
190 Fairview Road
Ellenwood, GA 30294
Get Directions
Other Correspondence
Bill Payments
P.O. Box 73
Covington, GA 30015
Miscellaneous Mail
P.O. Box 509
Covington, GA 30015
Account Document Upload Portal
Click here to submit documents requested by our Member Care department.
Report an Outage
Use the mySSEMC app or call 678-814-4961.
Report Power Theft
Call our anonymous tip line at 678-729-8095.
Call Before You Dig
Call Utilities Protection Center of Georgia at 811 or visit www.georgia811.com