Customer Service

Office Hours
Monday - Friday
8am to 5pm

Call Us
Monday - Friday
7am to 7pm
Dispatch is available 24 hours a day

Live Chat
Monday - Friday
8am to 7pm

Office Locations

14750 Brown Bridge Road
Covington, GA 30016
Get Directions

190 Fairview Road
Ellenwood, GA 30294
Get Directions

Postal Address

Bill Payments
P.O. Box 73
Covington, GA 30015

All Other Correspondence
P.O. Box 509
Covington, GA 30015

Report an Outage

Use the mySSEMC app or call 678-814-4961.

Report Power Theft

Call our anonymous tip line at 678-729-8095.

Call Before You Dig

Call Utilities Protection Center of Georgia at 811 or visit